General

This privacy statement sets out how Pamela Neave Employment Group (Pamela Neave) will store and use information relating to you within this website. Pamela Neave is committed to respecting your privacy and have designed our web site so that, in general, you are able to browse without identifying yourself or revealing any personal information about yourself. If you choose to provide us with any information by which you can be identified, you can be assured that it will only be used in accordance with this Privacy Statement.

Security

Pamela Neave is committed to protecting your privacy and have taken all the essential measures to make sure that any information you give us remains private and secure. When you provide us with information we provide secure server software (SSL) which encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection laws, we follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent, unauthorised access. Our security procedures mean that we may occasionally require proof of identity before we are able to disclose sensitive or other information to you. If you have any further questions about our security policies, please contact us. Click on the contact us tab at the top of this page.

What we Collect

We collect the following information:
Our website uses cookies, which are programs which collect additional information. In order to learn more see, how we use cookies below.

What do we do with the information we gather?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping

  • To analyse the use of the Pamela Neave website.

  • We may use the information to improve our products and services.

  • Our representatives may follow up, either by e-mail, phone or mail, to people who have contacted us and entered their details through our website.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by e-mail, phone or mail.

Who we share the information with and your choices

When you use this site and have not advised us to the contrary, you are agreeing that we may use your personal information for the purposes set out in this statement.
We will not sell, distribute or lease your personal information to third parties other than our subsidiaries and parent company, subsidiaries of the same parent company, or our successor in business unless we have your permission or are required by law. We may release your personal information to our authorised direct marketing agents unless you tell us that you do not wish this to happen.

This process may include sending personal information outside of the European Economic Area. The data protection laws in these countries may not be as extensive as in the European Economic Area.
When you provide any information on line, you should look for the box which you can click to say that you do not want the information to be used by anyone for direct marketing purposes. If you have not previously objected to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us at:

Pamela Neave Employment Group
18 St Augustines Parade
The Centre
Bristol
BS1 4UL

Email subscriptions

If you wish to unsubscribe from email communications from Pamela Neave you can do so by clicking on the unsubscribe link at the bottom of any email received, or else, contact a member of our team who will be happy to assist you.

for information contact:

Pamela Neave Employment Group
18 St Augustines Parade
The Centre
Bristol
BS1 4UL
Tel: 01179211831

Or use the online contact us form.

What if you think we have incorrect information or you would like a copy of the information we hold about you? You may request details of personal information which we hold about you under the Data Protection Act 1998 and General Data Protection Regulations. If you would like a copy of the information held on you, please write to:

Pamela Neave Employment Group
18 St Augustines Parade
The Centre
Bristol
BS1 4UL
Tel: 01179211831

If you believe that any information we are holding on you is incorrect or incomplete, please write or e-mail us as soon as possible to the above address. We will correct any information which was found to be incorrect promptly.

Our web site may contain links to enable you to visit other web sites of interest easily. However, once you have used these links to leave our site you should note that we do not have any control over that other web site. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the web site in question.

Our cookies policy

What are cookies?
Cookies are small text files placed on your computer by the websites that you visit. They make your online interactions faster and easier.

Types of cookies
On this website we use two types of cookies:

Session Cookies
These are temporary cookies which are stored during your browsing session. They are automatically deleted from your computer or device when you close your browser.

Some of the things we use session cookies for include

  • allowing you to move from page to page on our website

Persistent Cookies
These are cookies which are not deleted from your computer or device after you have visited our website. These cookies help us to remember you and your preferences when you come back to this website.

Some of the things we use persistent cookies for include

  • remembering your journey around our website

  • remembering your preferences when you come back to our website

  • allowing you to interface with social media sites

Cookies we use
The table below contains details of the cookies we use and why. The data we collect and record via cookies are completely anonymous. The data will never contain any of your personal details.

Before allowing cookies

Cookie name Purpose
ASP.NET_SessionId Level: System
Description: Keeps the user session ID for security reasons.
CMSCookieLevel Level: System
Description: Specifies which cookies are allowed by the visitor.
CMSCsrfCookie Level: System
Description: Store's a security token that the system uses to validate all form data submitted via POST requests. Helps protect against Cross site request forgery.
CMSCurrentTheme Level: Essential
Description: Stores the name of the current visual theme to provide proper design to the dialog windows.
CMSPreferredCulture Level: Essential
Description: Stores the visitor's preferred content culture.

 

After allowing cookies

Cookie name Purpose
CMSLandingPageLoaded Level: Visitor
Description: Indicates that the landing page has already been visited and the Landing page activity is not logged again for the current visitor. Expires after 20 minutes and the expiration period of the key is renewed every time the website is accessed again.
CMSUserPage Level: Visitor
Description: Stores the IDs (DocumentID, NodeID) of the last visited page. Used for logging landing and exit page web analytics and activities.
VisitorStatus Level: Visitor
Description: Indicates if the visitor is new or returning. Used for tracking the visitors statistic in Web analytics.

 

Cookies Levels

Essential Cookies which are required for all website functionality needed by site visitors. This includes authentication, language selection, votes in polls, etc.
Visitor All cookies that are not assigned to an explicit level (which also includes your custom cookies if you use any) are considered to be cookies identifying the visitor, i.e. user tracking cookies, which are not really needed, but are useful for the site owner if using EMS.

 

how do i manage cookies?

Most web browsers allow you to control cookies through your browser settings. You can check how to manage cookies by clicking on the link below which relates to your browser:

Microsoft Internet Explorer - https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

  1. In Internet Explorer, select the Tools (the Gear icon) button, point to Safety, and then select Delete browsing history.
  2. Select the Cookies and website data check box, and then select Delete.


Google Chrome - https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en

  1. On your computer, open Chrome.
  2. At the top right, click More (3 dots).

  3. Click More tools and then Clear browsing data.

  4. At the top, choose a time range. To delete everything, select All time.

  5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.

  6. Click Clear data.

If your web browser is not detailed above or you are using a mobile device, please consult your user manual or online help guide for details on how to control cookies. To find out more about cookies and how to manage them, you may wish to visit www.allaboutcookies.org.
Please remember that all of the links above are third party websites. We do not endorse them and are not responsible for their contents.

what happens if i disable cookies?

If you disable cookies it may affect the service you receive from our website. For example you may not be able to:

  • view images

  • add items to your basket or buy them

  • see other customers' reviews or write reviews

Please remember that if you wish to disable cookies you will need to do this each time you visit our website.
Our Cookies Policy does not cover any third party websites that are linked to Pamela Neave. If you click through to these websites, they may set cookies on your computer. To understand which cookies are used by these companies and how they use your data, please read their privacy and cookies policies. We accept no responsibility or liability for these third party websites.

contact us

If you have any questions about our cookies policy please contact: enquiries@pamela-neave.co.uk

Got a question?

Security:

Get in touch

Please contact us, we'd love to hear from you...

  • Call: 0117 921 1831

  • Email: enquiries@pamela-neave.co.uk

  • Fax: 0117 925 1019

  • Visit
    18 St Augustines Parade
    The Centre, Bristol
    BS1 4UL

 

Pamela Neave at Whirlpool Corporation (UK)

  • Call: 01454 322778

  • Email: client.liaison@pamela-neave.co.uk

  • Visit
    Station Road
    Yate, Bristol
    BS37 5HR

Tel: 0117 921 1831 Email: enquiries@pamela-neave.co.uk Fax: 0117 925 1019 Address: 18 St Augustines Parade, The Centre, Bristol, BS1 4UL

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