Crisis Workers

Job reference: 18836

Position: Permanent

Work collaboratively together with the service user, their family/carers/friends and mental health and other professionals during any period of acute mental health crisis.  Provide a wide range of interventions to assist with daily health, social care and wellbeing needs, reduce the crisis, building resilience and improving wellbeing, connecting into community resources..  Work within a recovery and psychologically informed approach, taking a holistic view to support people’s recovery to live fulfilling lives. Ensure that services are tailored to individual’s cultural and social needs.
  • Build trusting and collaborative relationship with the service user.
  • Work closely and collaboratively with carers, families and children if appropriate. Provide support for carers, referring onwards for assessment if required.
  • Carry out role adhering to Mental Health  policies, procedures, values, code of conduct and current legislation using  a Recovery orientated, psychologically informed, equalities based approach
  • Co –produce/update, and implement a crisis plan, relapse prevention and other self-management tools e.g. Wellness Recovery Action Plan, in partnership with service users in line with best practice.

Qualifications Required

  • Proven knowledge of support needs of people with mental health needs.
  • Proven knowledge of equal opportunities issue
  • Proven knowledge of health and safety issues, especially those relevant to mental health
A minimum of two years’ significant experience working with people with mental health needs, or people with complex needs
  • Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency, long term conditions)
  • Proven experience of carrying out needs and/or risk assessments and the support  planning process
  • Experience of working with a number of individuals with competing needs and priorities

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Various Locations in Bristol



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Please contact us, we'd love to hear from you...

  • Call: 0117 921 1831

  • Email:

  • Fax: 0117 925 1019

  • Visit
    18 St Augustines Parade
    The Centre, Bristol
    BS1 4UL


Pamela Neave at Whirlpool Corporation (UK)

  • Call: 01454 322778

  • Email:

  • Visit
    Station Road
    Yate, Bristol
    BS37 5HR

Tel: 0117 921 1831 Email: Fax: 0117 925 1019 Address: 18 St Augustines Parade, The Centre, Bristol, BS1 4UL

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