Housing Services are seeking to appoint an enthusiastic Housing Adviser to work in the Housing Options and Homelessness Team.

Based in Keynsham, but working flexibly, from home and, mainly Bath and Midsomer Norton. Housing Advisers see customers face to face by appointment, drop-in for homeless on the day and telephone advice work. As well as providing direct one to one advice, advisers attend professionals’ meetings, and visit housing applicants in supported Housing, Temporary Accommodation and at home when threatened with homelessness.


Effective communication with landlords and professionals is crucial, as you’ll motivate applicants to prevent homelessness or secure alternative housing.

You’ll create Personal Housing Plans based on needs assessments, facilitate access to temporary accommodation, and support moves to permanent housing. While familiarity with Homelessness legislation and social housing is beneficial, it can be learned on the job. Strong IT skills, including knowledge of Civica/Abritas, are essential for managing a varied workload in a supportive, flexible work environment with excellent training and development opportunities.

Start Date :  14/06/2024 – 31/08/2024

Hours: 9am-5pm, 37 hours per week

Job Reference: CT11098


An experienced officer is required who has knowledge of the Housing Act 1996 as amended. an officer who has delivered front line services and competent with the Homeless reduction Act. A person who can complete assessment of needs and compile a personal housing plan to meet those needs

Upload your CV/resume or any other relevant file. Max. file size: 256 MB.