Our client is a leading mental health charity in the South West offering housing, support and hope to thousands of people with mental health and other problems.

About the role
We are committed to working with a recovery-based approach and supporting people to meet their individual needs. Why not join our team to support clients on their recovery journey by:

  • building a trusting and collaborative relationship with the client; demonstrating hope and courage
  • completing individual assessments via an initial support conversation that will inform the client’s recovery plan and direction of support.
  • supporting the client to utilise self-management tools e.g. a Wellness Recovery Action Plan to stay well.
  • using a range of interventions, approaches, and tools (motivational interviewing, active listening, navigation, solution-focused support) that enables people to move positively through their recovery.
  • navigating the ‘wider system’ which includes supporting the client to access appropriate support within their own communities via voluntary sector organisations, community groups, charities or referrals to statutory services like drug and alcohol support.
  • enabling clients to make informed decisions about their mental wellbeing, maximizing their independence and providing an advocacy role where appropriate.


  • Numeracy and literacy to GCSE level/NVQ 2 or equivalent
  • IT skills including ability to produce various documents in Word.


  • Support needs of people with mental health
  • Proven knowledge of health and safety issues, especially those relevant to mental health
  • Proven knowledge of safeguarding policies and procedures relating to adults and children and young people

Salary – £24,620 per annum (pro rata for part time)

Hours – Variable hours per week – 18.5 or 37


 A minimum of two years’ significant experience working with people with mental health needs, or people with complex needs  Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions)  Proven experience of carrying out needs and/or risk assessments and the support planning process  Experience of working with a number of individuals with competing needs and priorities

  • Hours: Full-time
  • Location: Bristol
  • Salary: £24,620
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